Planning Aid England is funded by the Royal Town Planning Institute, a registered charity. It is separate from both central and local government and provides completely independent and impartial planning advice.

Their website provides:

• Answers to questions people often ask about planning

• Clear, simple explanations of how the planning system works

• Signposting on where to go next

If, after having looked at their website advice, you still need help, you can access the PAE online advice service here.

This service offers a limited amount of free, general planning advice by email. It is delivered by a panel of volunteer planning advisors, all of whom are Chartered Planners.

Planning Aid's planning advisors are happy to answer enquiries on planning-related issues in England and aim to respond to enquiries within 5 working days (though this cannot be guaranteed during exceptionally busy times).